Support

Preferred File Format

We print everything from EPS format. Every file sent to us will be converted to an EPS file. Please do not send single files larger than 2GB.

Software

inDesign CS5 (indd), Illustrator CS5 (ai or eps), Photoshop CS5 (tif, eps or psd). Previous versions are also accepted. Corel Draw. Please export your file as an EPS instead of the native Corel Draw file.

Sorry, but we can not accept Microsoft Word, Excel, Powerpoint or Publisher files.

Images

Accepted image types: tiff, eps. Convert RGB files to CMYK. No LZW compression or jpeg encoding. DPI depends on product and job.

Resolution Suggestions

Short Range - 100 DPI at final size. (anything that is viewed at close range)
Medium Range - 75 DPI
Long Range - 25 DPI

Color

All jobs must include a proof. Colour proofs are preferred. Accurate PDF's are acceptable.
All files should be provided in a CMYK format. Epic will not accept responsibility for RGB to CMYK color shifts.
If Pantone color matching is required, ensure files include the Pantone Spot Color and advise your Sales Associate.
All blacks should be four color (Rich Black). We generally will adjust all blacks to a build of 50% Cyan, 50% Magenta, 50% Yellow, & 100% Black to ensure consistancy and rich reproduction.

Transfer Media

CD/DVD, Flash/Thumb Drive, Removable Hard Drive. (Will be returned on request only)
*Please contact us for FTP access information.

Email

Please do not email files larger than 15MB.